Privacy Policy
1. Who this policy covers
This policy describes how WASABI S.R.L. DE C.V., a Honduran company doing business as Wasabi Handcrafted Software, handles information in connection with its products, services, and this website.
Individual Wasabi products may have additional product-specific privacy terms where applicable. When they do, those terms apply to that product together with this policy.
2. Information we collect
Through Wasabi products and services, we may handle the information needed to operate them. Depending on the product, that can include:
- Account or profile details a customer or user provides, such as a name, organization, and contact details;
- Content or other information submitted so the product can operate, including messages or records the product is used to send, store, or manage;
- Technical information needed to run and secure the service, such as logs, device or browser type, and IP address.
On this website, the personal information we handle is what you choose to send when you contact us by email (info@wasabihn.com) or WhatsApp (+504 8964-5273). That may include your name, the company you represent, your contact details, and the content of your inquiry.
In production, this site may use Vercel Analytics, Google Analytics, and Microsoft Clarity, with cookies or similar technologies, to understand how the site is used, such as pages visited, device type, and interaction data. You can block or delete cookies in your browser. Your theme preference is stored only in your browser. Site hosting may also generate routine technical logs needed to operate and protect the site.
3. How we use information
We use the information described above to:
- Provide, operate, and support the products and services;
- Respond to inquiries and requests;
- Maintain, secure, and improve the reliability of the service;
- Communicate about a service a customer uses;
- Meet legal obligations where they apply.
We do not sell personal information.
4. Service providers and infrastructure
We use infrastructure and service providers to host, operate, and support Wasabi products and this website. Those providers process information only as needed to perform those services.
If you contact us on WhatsApp, that communication takes place on a third-party platform operated by WhatsApp (Meta) and is subject to its own terms and privacy policy. The website analytics tools are provided by their respective providers and process data under their own policies. This site also links to external products, such as PerkPass, which have their own policies.
5. Security
We apply reasonable security measures to protect information against unauthorized access, loss, or alteration. No system is completely secure, and we cannot guarantee absolute security.
6. Retention
We keep information for as long as needed to provide the applicable service, follow the customer’s instructions for that product, and meet legal obligations. How long a given record is kept depends on the product and the type of information. This policy does not set a single retention period.
7. Customer and end-user requests
Customers and end users may request access to, correction of, or deletion of their information. Where the product offers those options, the request is made from inside the product or its admin interface. You can also write to us at info@wasabihn.com. Account and data deletion is explained on User Data Deletion. We handle these requests subject to applicable law and to what the product supports.
8. Changes
We may update this policy from time to time. Changes will be published on this page, with the last updated date shown above.
9. Contact
For questions about this policy, write to info@wasabihn.com or reach us on WhatsApp at +504 8964-5273.